«The Most Protracted Event» In Anna Portnova’s opinion this event could win the title of the most complicated, logistics and security wise.
- Bytsko committed to serve the stay of the OSCE international observation mission in the framework of preparing and conducting the first round of 2004 elections of the President of Ukraine. OSCE observers returned to Kiev three times. The long term observers numbering 50 individuals came in September and were staying in Ukraine through January. At the same time we expected 800 short term observers staying for no longer than two weeks. Our task included meeting guests at the airport, accommodating them in Kiev hotels, meeting their transportation needs as well as organizing their briefings and public appearance. Our operations this time were marked with the need to coordinate our actions with government agencies, be accountable for activities at “Boryspil” airport and for registration of our guests’ stay. In addition to a receptionist up to seven Bytsko employees met the guests at their hotel. We tried to bring in comfort into our guests’ check-in procedure. Each guest got specially designed materials that helped them to take their bearings in their hotel and in the city. The second round of presidential elections turned out as an extreme as we were to ensure security in our guests’ movement while the strike was evolving in the Independence Square. We employed the assistance of the Internal Affaires Ministry and escorted observers’ trips over the city. There were no breaks in this operation… Logistics, coordination and accommodation required all of our attention… Thus, we started implementing this order on October 1, 2004 and completed our service on January 14, 2005. There were many fun moments. For example, a guest could be sleeping on a bus while we were mobilizing all the agencies to find out were he was. This long term project has turned out to be a serious test for both our endurance and professional competencies. No doubt, we have gained the wealth of experience!
«The Most Versatile Service» Anna Stolyarenko believes that the above nomination should have gone to operations in the framework of the international song contest "Eurovision 2005" when Bytsko Travel Company had won a tender for an official tour operator.
– In the period of March 21 through 23 we were engaged in servicing the visit of delegations’ heads; we provided for the needs of 39 official delegations of contest participants as well as 1500 international journalists between May 9 and May 24, 2005. We accommodated the official delegations at hotels "Dnipro", "Rus", "Lybid", "Premier Palace" and President Hotel "Kiyevsky". Eight hotels accommodated mass media. Bytsko hospitality desks worked in all of the hotels to assist our guests’ check-in. We were among organizers of the reception at Mariynsky Palace after the "Eurovision 2005" official opening ceremony as well as of the parties at "Arena" entertainment complex that marked both the start and termination of "Euroclub" functions.
«The Most Upscale Event» Alexander Gordinsky tells the story of servicing the celebration of "Zepter" company 10 years in Ukraine (September 2004).
– We serviced then about 2500 individuals from various regions of Ukraine and from other countries. It was the most scaled up and thus interesting service case. We employed more that 80 Bytsko personnel and 80 buses. We booked accommodation at 13 hotels and put between 4 and 7 company employees to assist in check-in. Many company workers were engaged in meeting guests which arrived by special charter trains and direct flights. We started getting ready for this event at 5 am while this day was over for us at midnight. Our personnel worked in several shifts; we designed our movement within the city; we planned for meals, meeting the guests and seeing them off. We completed staging this "Zepter" festivity in Ukraine with acknowledgement of our efficiency. Our schemes and algorithms do work for any number of guests.
«The Most Fun of an Event» Alexander Gordinsky remembered a story dating to 1998 when the family of Ukrainian immigrants traveled to the settlement where their family roots came from.
– We have thought through all the details of this itinerary and got in touch with local authorities there. When at the end of the trip we reached our destination point and could see it at the other bank of a river it flashed our mind that a bridge we were looking for was missing in this view. There was a local elder person fishing and we asked him about the bridge that was present in every map we had consulted with. His answer was: "You know, this bridge was blown up by the Red Army when Nazis were pressing forward..."
Our achievements
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